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Roofing Insurance Claims

Roofing Insurance Claims

Excellent Roofing specializes in accident and weather-related damage repair and replacement; including exterior roofing, gutters, siding, windows, interior painting, sheetrock, ceiling texture, flooring, and carpet cleaning.

Insurance Claims Assistance

Accident and Storm Damage Roof Insurance Claims

Hail, wind and storm damage is considered an insurance loss on your homeowner's policy.

Most insurance companies will pay the entire cost, less your deductible, for replacing the roof if it is damaged. The claim is also considered a natural disaster and does not count against you for future rate increases.

We'll work with your insurance company on your behalf.

You Deserve An Advocate

When you think you may have a valid roof insurance claim, it’s important that you have a knowledgeable roofing contractor that can be an advocate for you with your homeowners insurance adjuster through the whole process.

Our involvement prevents you from getting stuck with a settlement that won’t cover your costs, or even worse, getting denied. We will help you deal with your insurance company and meet with your insurance adjuster if requested.

Upgrades and Incentives

We typically offer valuable upgrade incentives that you may be eligible to receive. And these incentives can benefit you and your insurance company.

An example of an upgrade incentive would be a no-cost shingle quality upgrade.

Zero-Out of Pocket Expenses
With Excellent Roofing, you will pay zero out-of-pocket expense other than your insurance deductible. We agree to accept what your insurance company will pay for the claim, including your deductible, and ensure the highest quality repair or replacement.
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Our Areas of Expertise

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We are the most credentialed roofing contractor in the greater Memphis area and we ensure the highest standards of materials, installation, and craftsmanship.

How It Works

Roof Insurance Claims Process

1. Schedule An Inspection
One of our project managers will come out to your property and conduct a thorough inspection. We will document the damage, run diagnostics, tests, and take plenty of photographs and video so that you can build a solid case for the proper repairs (or roof replacement if applicable) needed.
2. Emergency / Temporary Repairs
We will make any emergency or temporary repairs to your home, if needed, in order to protect from further damage. It is the responsibility of the homeowner to do this, but you should save the receipts which can be turned in for reimbursement from your insurance company, later.
3. Contact Insurance Company
Once you receive a document estimate, you should contact your insurance company. Let us know when the adjuster is scheduled to come inspect your property. We will meet with you and the adjuster to be an advocate for you and to answer questions and point out any areas of damage and concern.
4. Finalize the Estimate
We will review the adjusters scope of work and ensure all damage is fairly evaluated and reported accurately. Then, we will match our estimate and contract to the work specified in the insurance adjusters report, including any supplements that may need to be added if the insurance adjuster missed something.
5. Approve the Job
Once everything has been agreed to with the insurance company, you can sign the contract and approve the work to be completed. On your behalf, we will fax or overnight a signed copy of the contract for the job to your insurance company. Next, we will schedule a start date for your repairs / replacement.
6. Payments and Paperwork
If you have a mortgage on the property, the insurance settlement check will be made out to you and the mortgage lender. This is done to ensure the necessary repairs are made to the property. We provide our FedEx account number for you to overnight the check to the mortgage company for endorsement.
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Roofing Insurance Claims Questions

Our Areas of Expertise

Need Some Assistance?

We are the most credentialed roofing contractor in the greater Memphis area and we ensure the highest standards of materials, installation, and craftsmanship.