Privacy Policy for Excellent Roofing
Last Updated: October 30, 2025
Your privacy is important to us. This Privacy Policy explains how Excellent Roofing (“we,” “us,” or “our”) collects, uses, shares, and protects information gathered from visitors to our website, [
By using our website or our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information that identifies you (“Personal Information”) as well as information that does not.
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Information You Provide to Us: We collect Personal Information you voluntarily provide when you contact us, fill out a form on our website, or request a service or estimate. This may include:
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Your name
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Your email address
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Your phone number
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Your physical address (for service)
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Any other information you provide in your message
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Information We Collect Automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include:
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Your IP address
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Your browser type and operating system
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Web pages you visited before and after our site
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Your activity on our site, such as pages viewed and links clicked
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Information collected through cookies and similar tracking technologies (see “Cookies” section below)
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2. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide Our Services: To respond to your inquiries, provide free estimates, schedule and perform roofing or other services, and process payments.
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To Communicate With You: To send you service updates, confirmations, administrative messages, and respond to your questions.
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For Marketing Purposes: To send you promotional materials, newsletters, and information about our services or special offers we believe may interest you. This includes advertising on third-party platforms (like Facebook).
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To Improve Our Website: To understand how visitors use our website so we can improve its functionality, content, and user experience.
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For Legal and Security Purposes: To comply with legal obligations and to protect the rights, property, or safety of our company, our customers, or others.
3. How We Share Your Information
We do not sell, rent, or trade your Personal Information to third parties for their own marketing purposes.
We may share your information in the following limited circumstances:
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With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, data analysis, customer relationship management (CRM), and email marketing. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
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For Legal Reasons: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with a legal proceeding, court order, or other legal process.
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To Protect Our Rights: We may disclose information to protect and defend our rights or property, or to act in an emergency to protect the personal safety of our users or the public.
4. Cookies and Tracking Technologies
We use cookies (small text files placed on your device) and similar technologies, such as web beacons or pixels (like the Facebook Pixel), to help us operate our website, analyze site traffic, and assist with our marketing efforts. These technologies help us understand user behavior and show you relevant advertisements on other websites (remarketing).
You can manage your cookie preferences through your web browser’s settings. Please note that disabling cookies may affect the functionality of our website.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Privacy Choices
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Marketing Communications: You may opt out of receiving promotional emails from us at any time by following the “unsubscribe” instructions provided in those emails.
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Cookies: You can adjust your browser settings to refuse or delete cookies.
7. Links to Other Websites
Our website may contain links to third-party websites (such as the Better Business Bureau, Facebook, or GAF). This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of any external sites. We encourage you to read their privacy policies before providing any information.
8. Children’s Privacy
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
5770 Shelby Oaks Dr. Memphis, TN 38134
901-245-3912
service@excellentroofing.com
